PRIVACY POLICY
At Hungry Bowl, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, create an account, register for a member program, or contact us.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Your Privacy Matters.
We believe privacy should be simple, transparent, and easy to understand.
What We Collect
Information needed for orders, accounts, memberships and customer support.
How We Use It
To process orders, manage accounts, provide benefits and improve your experience.
Your Information
We do not sell your personal information.
Information We Collect
Depending on how you use our website, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing or delivery address
- Account username and login information
- Order details and purchase history
- Dietary preferences or allergy information you choose to provide
- Information submitted through forms, including Evolve Member registration
- Communications you send to Hungry Bowl
- Technical information such as browser type, device information, IP address, and website activity
We only collect information that is reasonably necessary to operate our website, process orders, provide services, communicate with customers, and improve the Hungry Bowl experience.
How We Use Your Information
We may use your personal information to:
- Process and manage online orders
- Provide pickup or delivery information
- Create and manage customer accounts
- Review and manage Evolve Member applications
- Apply eligible member benefits or pricing.
- Respond to questions, requests, or order issues
- Send important account or order-related emails
- Provide customer support
- Improve our website, menu, and customer experience
- Prevent fraud, abuse, or unauthorized activity
- Maintain business and transaction records
- Meet legal, tax, accounting, or regulatory requirements
We do not sell your personal information.
Evolve Member Program
If you apply for the Hungry Bowl × Evolve Member Program, we may collect additional information that you voluntarily provide through the registration form.
This may include information such as:
- Date of birth
- Nutrition goals
- Eating preferences
- Dietary requirements
- Food allergy information
- Other information needed to review your membership request
This information is used to manage the membership program and provide relevant Hungry Bowl member benefits.
Providing dietary, nutrition, or allergy information does not create a medical relationship with Hungry Bowl and should not be considered medical or nutritional advice.
Orders & Payment Information
When you place an order through Hungry Bowl, information necessary to complete the transaction may be shared with payment processors and other service providers involved in processing your order.
Payment card information is generally processed securely by the payment provider used during checkout.
Hungry Bowl does not use your payment information for purposes unrelated to completing or managing your transaction.
Cookies & Website Technology
Hungry Bowl may use cookies and similar technologies to help the website function properly and improve your experience.
Cookies may be used for purposes such as:
- Keeping items in your shopping cart
- Keeping you logged into your account
- Remembering website preferences
- Supporting checkout functionality
- Measuring website traffic and performance
- Understanding how visitors use the website
- Improving website usability and marketing performance
Some cookies are necessary for the website to function, while others may be used for analytics or marketing purposes.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website features.
Analytics
We may use analytics services to better understand how visitors use hungrybowl.ca.
These services may collect information such as:
- Pages visited
- Time spent on the website
- Device or browser type
- General geographic information
- Referral source
- Website interactions
This information helps us understand website performance and improve the customer experience.
Marketing Communications
If you voluntarily sign up to receive promotional emails, offers, or other marketing communications, we may use your contact information for that purpose.
You can unsubscribe from promotional communications at any time using the unsubscribe option included in the message, where available.
Transactional communications related to an order, account, membership application, or customer service request may still be sent when necessary.
Sharing Your Information
Hungry Bowl may share personal information with trusted service providers only when reasonably necessary to operate our business.
These may include providers involved in:
- Website hosting
- Online ordering
- Payment processing
- Email delivery
- Website analytics
- Security and fraud prevention
- Delivery or order fulfillment
- Technical support
We may also disclose information when required by law or when reasonably necessary to protect Hungry Bowl, our customers, or others.
We do not sell or rent customer personal information to third parties.
Third-Party Services
Our website may contain links to third-party websites or services.
For example, customers may interact with delivery platforms, social media platforms, payment services, or other external providers.
Those services operate under their own privacy policies. Hungry Bowl is not responsible for how third-party websites or services collect or use information after you leave our website.
How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Processing and documenting orders
- Managing customer accounts
- Managing membership programs
- Providing customer service
- Meeting accounting, tax, legal, and business record requirements
Information that is no longer reasonably required may be deleted, anonymized, or securely retained where required by law.
Your Privacy Choices
Depending on the circumstances and applicable Canadian privacy laws, you may request to:
- Access certain personal information we hold about you
- Correct inaccurate personal information
- Update your account information
- Ask questions about how your information is used
- Request deletion of certain information where legally permitted
- Withdraw consent for certain optional uses of your information
Some information may need to be retained for legal, accounting, fraud-prevention, or transaction-record purposes.
Children’s Privacy
Hungry Bowl’s website and online ordering services are intended for general customers and are not specifically designed to collect personal information from young children.
If you believe personal information has been submitted by a child without appropriate authorization, please contact us so we can review the situation.
Changes to This Privacy Policy
Hungry Bowl may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
When changes are made, the updated version will be posted on this page.
Last updated: September 2026
Contact Us
If you have questions about this Privacy Policy or how Hungry Bowl handles personal information, please contact us:
Hungry Bowl
5689 Cunard Street
Halifax, Nova Scotia, Canada
Email: hungrybowl.ca@gmail.com